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This page will explain you how to link your Marketing Cloud environment to the Accengage Database.

Introduction

First of all, on Marketing Cloud, download and install the plugin "Accengage Mobile CRM Connector" by following the steps explained on the email received from Salesforce.

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  • Integrations: This will enable data synchronization between Accengage and Marketing Cloud for audiences, device informations and message reactions.
  • Activities: This enable the setup of message triggers of Accengage Push Notifications and decision split activities from the Marketing Cloud Journey Builder.

User setup

Enter your Marketing Cloud and Accengage details in order to activate the connector.

The API key can be found in your Accengage profile on our dashboard (Local Admin rights are required).

Declare your applications

You can define the name you want for each application.

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